Privacy Policy

Effective Date: May 2026

Simple Counselling is committed to protecting your privacy and handling your personal information responsibly and in accordance with UK GDPR and Data Protection laws.

This Privacy Policy explains how we collect, use, and protect your information when you use our website or contact us.

Who We Are

Simple Counselling provides counselling and emotional wellbeing support services.

Website: http://www.simplecounselling.com Email: hello@simplecounselling.com

Information We Collect

We may collect and process the following personal information:

• Name
• Email address
• Telephone number
• Information submitted through contact forms
• Appointment enquiries
• Technical information such as IP address and browser type

We do not collect sensitive health information through the website unless voluntarily provided by you.

How We Use Your Information

We use your information to:

• Respond to enquiries
• Arrange appointments or consultations
• Provide counselling-related services
• Improve our website and services
• Maintain website security
• Meet legal and professional obligations

Lawful Basis for Processing

Under UK GDPR, we process your information based on:

• Consent
• Legitimate interests
• Contractual necessity
• Legal obligations

Confidentiality

Confidentiality is extremely important to us.

Any information shared through counselling services will be handled professionally and confidentially in accordance with ethical and legal guidelines.

However, confidentiality may be broken if:

• There is risk of serious harm to yourself or others
• There are safeguarding concerns involving a child or vulnerable adult
• Disclosure is required by law

How Your Information Is Stored

We take appropriate security measures to protect your personal information.

Your data is stored securely and only accessible where necessary.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for and to meet legal or professional requirements.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent
• Restrict or object to processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Third-Party Services

Our website may contain links or integrations with third-party services such as:

• Google Analytics
• Social media platforms
• Booking or form systems

These third parties may process your data in accordance with their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Contact

If you have questions about this Privacy Policy or your data, please contact:

Simple Counselling
Email: marialimagabriels@gmail.com